Data Collection:

• We will collect your name, E mail address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

• Data Usage: We use your data solely for sending customer service messaging and communications, account notifications, service notifications, and in-house marketing.

• Data Security: We protect your data with secure storage measures to prevent unauthorized access.

• Data Retention: We retain your information if you are subscribed to our SMS service. You may request deletion at any time.

• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

• Messages are recurring, and message frequency varies.

• Contact Custom Plans by Design at (502) 317-0532 or getplans@customplansbydesign.com for HELP or to STOP receiving messages.

• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to getplans@customplansbydesign.com or [(502) 317-0532 After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.

• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Custom Plans by Design will not sell, rent, or share the collected mobile numbers.

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

• Messaging Terms and Conditions

•  By providing your phone number and agreeing to receive texts, you consent to receive text messages from Custom Plans by Design, regarding account notifications, customer care, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP or CANCEL to unsubscribe at any time or HELP for assistance. You can also contact us at (502) 317-0532. Mobile opt-in information is never shared with third parties.